This Privacy Statement relates solely to Wolters Kluwer Clinical Drug Information's collection and use of information from customers in connection with their use of our licensed content. We recognize that many customers are concerned about the information they provide to us, and how we treat that information. This Privacy Statement, which may be updated from time to time at Wolters Kluwer Clinical Drug Information's sole discretion, has been developed to address those concerns.
By your use of our licensed content you explicitly warrant to Wolters Kluwer Clinical Drug Information that you have read and that you accept our privacy practices, as outlined in this Privacy Statement. If you do not agree to the terms of this Privacy Statement, you should not use the licensed content. If you have any questions regarding this Privacy Statement, please contact us.
What information about you do we collect?
When you use our licensed content, you may provide us with two types of information: (1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information which is collected on an aggregate basis as you use our licensed content.
(1) Personally Identifiable Information You Choose to Provide
We may ask for certain personal information from you for the purpose of providing to you content and/or services that you request. For example, if you indicate an interest in receiving ongoing information about Wolters Kluwer Clinical Drug Information, you are asked to submit your e-mail address, which we retain on file so we may send you the information that you requested. We also request your name and e-mail address and other information that helps us understand your needs each time you contact us through online forms. At our option, we may retain a record of users who have contacted us in order to respond properly to questions or concerns and for purposes of future communications.
(2) Non-Personally Identifiable Information We Collect
We collect model and operating system information relating to devices used to access our licensed content, and we may assign and store an identifier on the device. We use the device information to aggregate general usage statistics. The device identifier is also used to authenticate the device and match it to the user's account and subscription information.
How do we use the information we collect?
We use your personally identifiable information to provide you with the information or content that you have requested, and, in some cases, to contact you about our content offerings, programs, features, or services that may be relevant to you. If you do not wish to receive such information from us, you must contact us to opt out.
We use non-identifying information collected during your use of our licensed content in the aggregate to better understand the use of the licensed content and to enhance your experience. For example, we may use the information to improve the design, scope, nature and formatting of our content or to analyze the programs and services that we offer.
We may employ other companies and individuals to perform functions on our behalf. We will use reasonable efforts to cause our employees, agents, and contractors who have access to personally identifiable information to protect that information in a manner that is consistent with this Privacy Statement.
We reserve the right to provide access to your personally identifiable information to third parties when we are legally required to do so, to cooperate with police investigations or other legal proceedings, to protect the licensed content from misuse or unauthorized use, to limit our legal liability and protect our rights, or to protect the rights and safety of visitors to our Website or the public. In those instances, the information will be provided only for that limited purpose.
We will not share your personally identifiable information in ways unrelated to those described in this Privacy Statement without providing you with an opportunity to opt out of such use or otherwise prohibit such unrelated uses.
How do you access and/or modify your information or choices?
If you visit our Website and volunteer personally identifiable information, you may modify, update, or delete such information at any time by contacting us. In addition, please be aware that your ability to opt out from receiving marketing and promotional materials does not change our right to contact you regarding your use of our licensed content.
Privacy Protection for Children Using the Internet
Protecting children's privacy is important to us. For that reason, we have an app rating of 17+ on our mobile app.
How do you use my payment information?
Customer payment information, including credit card information, is retained in Wolters Kluwer Clinical Drug Information's database in encrypted format. It may be transmitted (in encrypted format) to a processing company for clearing and/or payment. WOLTERS KLUWER CLINICAL DRUG INFORMATION SHALL NOT BE LIABLE FOR ANY AMOUNTS BILLED TO YOUR BANK OR CREDIT CARD BY A THIRD PARTY.