Improving the member experience: Strategies for healthcare payers

Date: 
12/13/2018

Article: Payers can't afford poor member experiences. They need to deploy multi-layered, scalable approaches focused on engaging members in their health and wellness and improving the quality of their interactions.

Download Article

You may also like:

Blog Post

Results released last month from the 2019 J.D. Power  U.S. Pharmacy Satisfaction Study showed that patients enjoy visiting brick-and-mort...

View Blog Post
Blog Post

Many providers and pharmacists are already well into influenza vaccination season, as they and the healthcare organizations for which they work have (rightly!) been encouraging patients to get vaccinated since early September (...

View Blog Post
Blog Post

CBD (cannabidiol) is widely available in stores and on the Internet and is often viewed a perfect solution for all sorts of ailments, since it acts similarly to cannabis, but without the THC that gives the high or stoned feelin...

View Blog Post

Filter by Type

Sign up to receive the latest news and information!

Sign Up